Our Company

 

Frank's Computer Software Support LLC. was established in January 2000 by Frank Koenig as a Sole Proprietorship LLC.

Our Mission is to provide "100% CUSTOMER SATISFICATION" on any Product purchase & or Service provided."

We provide Computer Sales & Service in the Tri City area of Mid-Michigan as well as serving Gladwin, Isabella, Crawford, Roscommon & Clare counties for all of your computer & network needs.

We provide Computer Services both to Residential Customers as well as Small Businesses. We take the headache out of your technology woes, so as a small business owner you can devote more time to running your business. 

Frank's Computer Software Support LLC. has many Business Partners to ensure that you the "CUSTOMER" receive quality Products & Services when purchased. Our goal is to provide 100% satisfaction both in the Product purchased & the Service provided, no matter what the Product or Service. Customer Service is a high priority, no question will be left unanswered!  We strive to provide all Services & Products purchased in a timely & professional manner keeping "CUSTOMER SATISFICATION" as our primary goal.



Feel free to use the Comment Form, all comments are welcome......thank you!


                                                                              Hours: Monday thru Friday: 9:00 A.M. - 5:00 P.M.

                                                                      Saturdays: 10:00 A.M. - 3:00 P.M. "Appointments by request"


                                                                      Forms of payment accepted: Cash, Check,  Credit Cards,  PayPal


We accept Visa, MasterCard, American Express and Discover as forms of payment. Each credit card company has established policies and procedures that we as a Merchant (seller) must adhere to. There are responsibilities that you as the "buyer" must adhere to which could include proof that you are in fact "the card holder" by means of reasonable identification (business or other listed telephone number with the credit card company database that we can verify).  Please be aware that we make all attempts to verify you as the "real card member" prior to processing the charge.